Every day is an opportunity to live fully, with the right support by your side.


Why Choose SafeHaven Complex Care?


At SafeHaven Complex Care, we provide exceptional and compassionate care for individuals with complex health needs throughout the Northwest of England. Led by a highly skilled Registered General Nurse with over 10 years of experience in the NHS, we are dedicated to delivering personalized, professional, and compassionate care tailored to each individual's unique requirements.


1. Experienced Leadership

Our Domiciliary Complex Care services are headed by a compassionate Registered General Nurse with over a decade of hands-on experience in complex care settings, including geriatrics, paediatrics, respiratory care, and emergency departments. With a proven track record in surgical care, adults with learning disabilities, and the management of chronic and acute conditions, our clinical leadership ensures that your loved ones receive the highest standard of care, grounded in a wealth of expertise.


2. Comprehensive and Tailored Care Plans

We recognize that every person has unique healthcare needs. Our personalized care plans are designed to address the specific challenges of each individual, whether they are living with a complex medical condition, require palliative care, or need support for learning disabilities. We focus on holistic care that improves not only physical health but emotional and psychological well-being as well.


3. Expert Care Across Multiple Specialties

With a back ground in various specialties such as geriatrics, paediatrics, respiratory care. and surgical care, our team can provide specialized care to individuals of all ages and conditions. Whether you need ventilator care, tracheostomy care, pain management, or support with chronic conditions like diabetes or heart disease, we are equipped to manage the most complex care needs.


4. Fully Qualified & Registered Care Professionals

Our clinical leadership is fully supported by a team of qualified and experienced healthcare professionals. The nurse overseeing our domiciliary care services is a member of the Royal College of Nursing (RCN) and holds a live and active NMC PIN, demonstrating our commitment to meeting the highest professional standards. This ensures that all our care practices align with the latest healthcare regulations and best practices.


5. Commitment to CQC Principles

At Safehaven, we adhere to the principles set out by the Care Quality Commission (CQC) to ensure our care practices are safe, effective, responsive, and compassionate. We undergo regular training, audits, and evaluations to ensure compliance with all CQC standards, offering families peace of mind that their loved ones are receiving care of the highest quality.


6. Training and Development

Our team is regularly trained to maintain the highest standards of care, with continuous professional development at the heart of our services. Our nurse leader not only brings hands- on experience but is also actively involved in training our staff to ensure best practices in managing complex care needs.


7. Flexible and Person-Centered Care

We understand that each person's needs and preferences are different. Whether you require full-time domiciliary care, respite care, or support with chronic conditions, we work with you and your family to create a flexible care plan that evolves as those needs change. Our goal is to ensure your loved one lives a fulfilling, dignified life at home, with care that meets their individual requirements.


8. Local and Trusted Provider

Proudly serving the North west of England, we are a local provider who understands the community's healthcare needs. Our long-standing relationships with local healthcare professionals and services allow us to provide a seamless, integrated care experience for our clients_and their families.


9. Family-Centered Support

At Safehaven, we believe that family plays an essential role in the care journey. We offer ongoing support to families through regular updates, consultations, and emotional support services. We keep you involved and informed, ensuring that every care decision is made with the best interests of your loved one in mind.

Here to listen, here to help - every step of the way.